Terms and Conditions

Exclusion of Liability and Terms & Conditions of Use

Product Information published on the Buy 4 Baby Website is based on material provided by suppliers and product manufacturers.

Should circumstances arise where we need to cancel or are unable to fulfil your order (including instances where a product has become unavailable, or we cease selling the product for any reason whatsoever), we will provide a full refund of any monies received. We are not liable for any other loss, such as any additional costs associated with you purchasing the product from another retailer at a higher price (this includesdelivery and other charges).

Buy 4 Baby reserves the right to adjust any sale price at any given time for any reason whatsoever.

Your feedback to Buy 4 Baby is always welcome. Please remember that any ideas, concepts, comments or suggestions received from you may be used by Buy 4 Baby without further reference to you, and without payment to you or any other liability being incurred by Buy 4 Baby.

Thank you for taking the time to read this important disclaimer.

Terms Of Use

By visiting and shopping at www.buy4baby.com.au you are accepting and agreeing to the terms and conditions set out below. If you proceed with your purchase you are acknowledging that you have read these terms and conditions.

Buy 4 Baby regularly updates this website; We are not responsible for any inaccuracies or errors caused by incorrect information supplied to us by manufacturers or suppliers changing product specifications without notice to us.

Due to photographic and screen limitations associated with the representation of products, some actual products may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Website.

It is essential that you use the written description of each product when deciding to purchase a product from Buy 4 Baby.

Copyright

All content included on this site such as text, images and logos are the property of Buy 4 Baby or its content suppliers. This website is Buy 4 Baby copyright property and is protected by Australian and international copyright laws. You may not in any form or means adapt, reproduce, or publish any part of it without written consent from Buy 4 Baby.

Disclaimer

Buy 4 Baby will not be liable for any indirect, incidental or ignificant damages or loss including but not limited to loss of income, loss of use, loss of property, and loss of business or profits howsoever arising. To the extent permitted by law, Buy 4 Baby does not accept any liability for any damage or injury caused by the use or misuse of products purchased from Buy 4 Baby.

Pricing

Buy 4 Baby may have products that will only be available for online purchase. This means that they are not available on display instore. Products that are not labelled ‘online only’ – are available in store and online.

Gift Vouchers not included in any site wide sales.

Products on sale are valid while stocks last.

From time to time we will have sales across the online store. These sales are not to be used in conjunction with any other offer or promotion. They are valid for specific dates only. Some exclusions may apply. Please see specific terms and conditions for each sale by referring to the sale catalogue promoted online or available instore.

All prices are listed in Australian Dollars and include GST. The prices indicated exclude shipping and handling. Prices are subject to change without notice. Buy 4 Baby will at all time use our best efforts to ensure that the prices on our website are accurate at any point in time. The prices that are displayed on the website are only current at that particular point in time and we reserve the right to change our prices at any time without prior notice. When price changes occur, they will be automatically updated on the website.

Buy 4 Baby may on occasion promote online discounts, sales and clearance that are different from instore promotions.

Delivery is non refundable.

Insert alternate Refund text on other doc.

Freight Policy

 

Shipping Time

Buy 4 Baby endeavours to ship orders within 3 business days, however due to circumstances beyond our control, this may not occur.

Delivery is quoted between 2 to 10 working days depending on your location within Australia and is dependant on freight provider. This excludes items that are not in stock at the time of order. Some out of stock, backordered or furniture items can take up to 12 weeks for delivery.

Buy 4 Baby will endeavour to keep you informed if your product is out of stock for an extended period of time.

Shipping Costs

Shipping costs are determined by the size and weight of the product and location. Shipping and handling costs are calculated in the shopping cart and will be added to the order total before checkout except on some devices such as mobiles.

All orders from our website will be delivered by third party, independent couriers. Once your order is despatched, you will receive an automate email advising of your tracking number. We cannot guarantee a date or time due to the high volume of deliveries. We do not deliver large items carried by a courier to PO Boxes. Couriers do not call prior to delivery.

Small items are generally sent via Australia Post.

Please ensure you open your parcel and check all items are included and are undamaged. Items purchased from Buy 4 Baby online are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon pick up by the courier. If goods are damaged we suggest to not sign for goods and to contact us within 48 hours of attempted delivery. If goods are signed for please include photos and details of damage within 24 hours. Claims for missing or damaged items cannot be accepted after 48 hours of receiving your goods.

Buy 4 Baby takes great care when packaging your order and rarely have our packages been damaged in transit. Small items and items that are quantity packed may be repackaged. In some cases, items may be split delivered by the couriers and this is out of our control. Generally your other parcels should arrive within 4-7 days of your initial delivery.

Tracking

You can track your parcel via our partners on-line websites using

  1. http://auspost.com.au/track/ for Australia Post deliveries
  2. via the tracking number associated with the courier chosen during the shopping cart selection – you will be emailed a tracking number when your product is dispatched.

 

Customer Service Policy

 

Availability of Products

All products on our website are supplied subject to availability. We do not keep supply of all items on our website and we will notify you within a reasonable timeframe to advise if your order is out of stock or on backorder. We will happily organise a refund if a product cannot be supplied within a reasonable time.

Most furniture items are ‘on order’ basis and may take up to 12 weeks to supply.

Instore Only Products

Buy 4 Baby Website is also used to be able to view larger items such as furniture and some items are not available for delivery, there are certain items that we advertise on the website that will only be available to purchase instore, these will be marked as ‘In store Only’. We suggest you contact the store for stock availability.

Use of Goods

It is essential that all products purchased from Buy 4 Baby are only used in the manner that they are intended to be used. We insist your read you Instruction Manual before attempting to assemble any product we have supplied to you. Your warranty may be deemed void if any abnormal use occurs.

Order Cancellations

For any order cancellations please contact us on 02-9913 3000. Orders cannot be cancelled once they have been shipped. A Refund can be issued after the order has been returned back to Buy 4 Baby with a Return Authorisation Number.

Method of Payment

We accept payment via either PayPal or NAB Secure Gateway.

Privacy Policy

Buy 4 Baby is committed to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletters and to personalise your shopping experience with us.

In order for Buy 4 Baby to fulfil an order you may place via our website, it is necessary for us to collect certain information from you. The type of customer information we ask for include names and address for billing and delivery purposes, day phone number, email address, and product.

Buy 4 Baby uses cookies to allow you to login to Buy 4 Baby Website, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Buy 4 Baby only last while you’re browsing our website.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make.

Buy 4 Baby recognises the sensitivity of your personal information and will never share your details with any other organisation. Buy 4 Baby has voluntarily committed to complying with Australian Privacy and Personal Information Protection Acts. This commitment has been made by Buy 4 Baby to protect the privacy of its customers. It is our policy not to share any of the information you give us with any 3rd party. The only time information may be shared is for security and verification purposes, which also ensure your safety as a consumer.